FAQ

How long does it take?

Our team of artists work as fast as they can but sometimes we are very busy, we aim to get your hand drawn portrait out to you by 7 days (often a lot faster), if you have an emergency drop us an email and we can see what we can do.

How is the portrait sent?

Your portrait will be digital so it will be emailed to you when it’s complete, ready to print or put on a mug, t-shirt whatever you decide to do with it.

What if I am not happy with my portrait?

Our artists are incredibly talented and always do an amazing job, however sometimes working from a photo we miss the essence of the person and are always ready to make revisions until you are 100% happy with your portrait.

What can I have as my background?

Whatever you want, just let us know and we will make it happen.

Do pets count as a person?

Yes

Can I do whatever I want with my portrait?

Yes, absolutely, unlike some we put no restrictions on your portrait, it’s yours to do whatever you want with.

Can my portrait look more like the yellow TV family?

All our portraits are hand drawn so we can do whatever you want, just let us know.

Can you work from more than one photo?

All our portraits are hand drawn so we can do whatever you want, just let us know.

What quality should the photo I send you be?

Simple, the better quality the photo you send the better quality we will be able to achieve, get the best color photo you can.

I have a large group I need doing?

No problem just drop us an email and we can discuss large jobs.